Customer Service

Many of the frequently asked questions are answered here (FAQ). Please check if your questions is answered here too. 

On workingdays from 09.00 - 17.00 Amsterdam time, you can call our customerservice on +31 238 882 885 or by filling in our contact form.

Prefer to speak to us in person? Then call: +31 238 882 885. Please be patient with us if our English is not perfect, we'll do our best to help you answer your question or solve your issue. It is often easier for us to answer a question in writing, so if you can, please write us your question via Email or via our contact form.

Newsletter

Do you want to receive our newsletter? Once in a while when we have new products we send out a short email with our new products. Sometimes we give some background information too. Do you want to receive the newsletter too? Please register your email address: Click here to register for our newsletter

Complaints

In case you should have a complaint about our company or about our products, please get on contact with our customer service.

Our customer service is available per phone on workdays from 9 am till 5 pm Amsterdam time. Please call +31 23 888 2 885 

or via our contact page.

It is obvious that we don't like to receive a complaint but unfortunately sometimes things go wrong. We are here to make you feel better so if we fail, please let us know so we can try to solve the issue.

We take your complaint seriously and we'll get back to you either by phone or email.

Gift certificate

Do you want to give a friend, colleague or familymember a gift certicate? That is possible. Read here how you can order Read here on how to order a giftcode